Important precautions

We are very happy to be there for you in person again!
At the same time, the health of our visitors and our staff is very important to us and we would like to offer everyone a place where they can feel safe. To make sure your visit goes smoothly, we kindly ask you to take a few useful precautions:

Admission only with a negative covid test, full vaccination, or certificate stating that you have recovered from Covid-19

You are required to provide a negative covid test result (PCR or rapid antigen test), which cannot be more than 72 hours old. Alternatively, proof of a complete covid vaccination (second vaccination dose received at least 15 days ago, one vaccination dose is sufficient for the Johnson&Johnson preparation) or an official certificate stating that you have recovered from Covid-19 is also valid.
South Tyrol has started a free test campaign. Find out more (in italian or german language).

Safety Measures

From age 12 and up visitors are required to wear a class FFP2 mask which covers their nose and mouth. Children under 12 years of age may also use other types of mouth and nose protection. For children under 6 years of age using masks is only a recommendation.
Maintain a distance of one meter from all people who do not live in the same household as you. This also applies to the queue at the entrance.
Please regularly disinfect your hands with the provided hand sanitizer, especially after touching surfaces.

Limited Access

To ensure safety distances, only 160 people are allowed in the Museum at any one time. Only half as many as usual. We therefore ask for your patience if you must wait at the entrance during peak times.


Please reserve your entry in advance if possible. This may be done up to three days prior to your intended visit. There is also the possibility to make a last-minute reservation on the same day of the intended visit if there are still places available.

Guided tours

For safety reasons, participant numbers are currently limited to 10 per tour. Guided tours must be booked in advance.

Audio Guide App

Unfortunately, rental audio guide devices are currently unavailable. We therefore invite you to download the museum’s audio guide app to your smartphone prior to your visit (audio guide app for adults €1.99, children’s app “Mission Ötzi” free of charge). Please don’t forget to bring your own headphones. You can buy disposable headphones in the museum.


Please understand that people with Covid-19 symptoms (cough, fever, shortness of breath, difficulty breathing) will be denied access to the museum.


Unfortunately, some interactive stations cannot be used at the moment.

The Museum is accessible to people with disabilities. There is a museum shop, a cloakroom, a seating area and a vending machine for beverages inside the Museum. Although the Museum doesn’t have a café or a restaurant, there is a wide choice of places to eat and drink nearby.

Families in the Museum

Changing tables for babies are available in the Museum.

Visiting the Museum with dogs

Small dogs that can be carried are allowed in the exhibition. Bigger dogs must wait in a suitable cage in the Museum entrance.

Tourism operators, travel agents, hotels and companies with a VAT number have the opportunity to use the voucher below (voucher for entrance to the museum). The voucher must be completed correctly and in full according to our terms and conditions. The voucher can be redeemed by the guest at the ticket office of the museum. A collective bill will then be sent to the business concerned at the end of each month.
For further information please contact our marketing department [email protected]

Download the Iceman audio guide app

The multimedia audio guide app provides exciting information
and background knowledge about the Iceman exhibition.
Available in English, German, Italian, French and Russian.
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